Privacy Policy

Welcome to B'dayBuzz ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our platform at bdaybuzz.ng.

Please read this policy carefully. If you disagree with any of its terms, please discontinue use of the platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, phone number, date of birth and profile photo.
• Contact data: names and birthdays of people you add to your birthday list.
• Payment information: billing details processed securely via Paystack. We never store your card numbers directly.
• Merchant data: business name, CAC registration number, bank account details for payout processing.
• Communications: messages you send us via the contact form or support channels.

We also automatically collect certain information when you use the platform, including IP address, browser type, device identifiers, pages visited, and referring URLs via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Send birthday reminders and notification alerts you've opted in to.
• Process gift orders, payments and merchant payouts.
• Improve, personalise and expand our services.
• Communicate with you about updates, promotions (with your consent) and support.
• Detect and prevent fraud or abuse of our platform.
• Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Merchants: when you place an order, your delivery name and address are shared with the fulfilling merchant.
• Payment processors: Paystack processes all payments. Their privacy policy governs how they handle your data.
• Service providers: third-party vendors who assist us in operating our platform (hosting, email delivery, analytics) under strict confidentiality agreements.
• Legal authorities: when required by law or to protect the rights and safety of our users.

4. Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. Types of cookies we use include:

• Essential cookies: required for the platform to function (login sessions, CSRF protection).
• Analytics cookies: help us understand how visitors interact with our site.
• Preference cookies: remember your settings and preferences.

You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, tax records).

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data ("right to be forgotten").
• Object to or restrict how we process your data.
• Receive your data in a portable format.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at privacy@bdaybuzz.ng.

7. Security

We implement industry-standard security measures including SSL encryption, hashed passwords, and access controls to protect your data. However, no system is completely secure and we cannot guarantee absolute security.

8. Children's Privacy

B'dayBuzz is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a prominent notice on the platform. Your continued use of the platform after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@bdaybuzz.ng
• Address: 14 Wole Soyinka Avenue, Ikeja, Lagos, Nigeria
• Phone: +234 900 000 0000